:root{--primary-color:#1e3a8a;--primary-hover:#172554;--secondary-color:#d4af37;--secondary-hover:#b8901c;--bg-gradient-start:#f1f5f9;--bg-gradient-end:#e2e8f0;--text-dark:#0f172a;--text-muted:#475569;--card-shadow-3d:0px 2px 0px #cbd5e1, 0px 4px 0px #94a3b8, 0px 6px 0px #64748b, 0px 8px 0px #475569, 0px 20px 30px #1e3a8a1f;--input-shadow-3d:inset 0 2px 4px #1e3a8a0d, 0 1px 0 #fff;--border-color:#cbd5e1;--focus-ring:#1e3a8a40;color:var(--text-dark);font-family:Outfit,Inter,system-ui,sans-serif;line-height:1.5}*{box-sizing:border-box;margin:0;padding:0}body{background:linear-gradient(135deg,#f1f5f9 0%,#e2e8f0 100%);justify-content:center;align-items:center;min-height:100vh;padding:30px 20px;display:flex}#root{width:100%;max-width:780px}.view-selector{background:#cbd5e1;border-radius:16px;margin-bottom:30px;padding:6px;display:flex;box-shadow:inset 0 2px 4px #0000001a,0 1px #fffc}.tab-btn{color:#64748b;cursor:pointer;background:0 0;border:none;border-radius:12px;flex:1;padding:12px;font-size:.9rem;font-weight:700;transition:all .15s}.tab-btn.active{color:var(--primary-color);background:#fff;transform:translateY(-1px);box-shadow:0 3px #cbd5e1,0 4px 10px #00000014}.app-container{box-shadow:var(--card-shadow-3d);background:#fff;border:1px solid #e2e8f0;border-radius:28px;padding:40px}.app-header{text-align:center;margin-bottom:35px}.logo-badge{background:linear-gradient(135deg, var(--primary-color) 0%, var(--secondary-color) 100%);color:#fff;letter-spacing:1.5px;text-transform:uppercase;border-radius:50px;margin-bottom:16px;padding:8px 24px;font-size:.8rem;font-weight:800;display:inline-block;box-shadow:0 4px #0f766e,0 10px 20px #0d948833}.logout-btn{color:#fff;cursor:pointer;background:#ef4444;border:none;border-radius:50px;padding:6px 16px;font-size:.75rem;font-weight:700;box-shadow:0 3px #b91c1c}.logout-btn:active{box-shadow:none;transform:translateY(3px)}.app-header h1{background:linear-gradient(135deg,#0f766e,#059669);-webkit-text-fill-color:transparent;letter-spacing:-.5px;-webkit-background-clip:text;margin-bottom:8px;font-size:2.1rem;font-weight:900}.app-header p{color:var(--text-muted);font-size:.95rem;font-weight:500}.form-section{background:#f8fafc;border:2px solid #e2e8f0;border-radius:20px;margin-bottom:28px;padding:28px;box-shadow:0 4px #e2e8f0,0 10px 20px #00000005}.section-title{color:#0f766e;align-items:center;gap:10px;margin-bottom:22px;font-size:1.1rem;font-weight:800;display:flex}.form-grid{grid-template-columns:1fr 1fr;gap:20px;display:grid}.form-group{flex-direction:column;gap:8px;display:flex}.full-width{grid-column:span 2}label{color:#475569;font-size:.85rem;font-weight:700}input,select,textarea{width:100%;box-shadow:var(--input-shadow-3d);background:#fff;border:2px solid #cbd5e1;border-radius:12px;outline:none;padding:14px 18px;font-size:.95rem;font-weight:600;transition:all .2s}input:focus,select:focus,textarea:focus{border-color:var(--primary-color);box-shadow:inset 0 2px 4px #0000000d, 0 0 0 3px var(--focus-ring);transform:translateY(-1px)}select{appearance:none;background-image:url("data:image/svg+xml;charset=utf-8,%3Csvg xmlns='http://www.w3.org/2000/svg' fill='none' viewBox='0 0 20 20'%3E%3Cpath stroke='%23475569' stroke-linecap='round' stroke-linejoin='round' stroke-width='2' d='m6 8 4 4 4-4'/%3E%3C/svg%3E");background-position:right 16px center;background-repeat:no-repeat;background-size:18px;padding-right:48px}.upload-container{text-align:center;cursor:pointer;box-shadow:var(--input-shadow-3d);background:#fff;border:2px dashed #cbd5e1;border-radius:16px;padding:24px;transition:all .2s}.upload-container:hover{border-color:var(--primary-color);background:#f0fdf4;transform:translateY(-1px)}.upload-icon{margin-bottom:8px;font-size:28px}.upload-text{color:var(--text-muted);font-size:.9rem;font-weight:700}.upload-hint{color:#94a3b8;margin-top:4px;font-size:.75rem}.preview-container{border:2px solid #cbd5e1;border-radius:12px;margin-top:14px;display:inline-block;position:relative;overflow:hidden;box-shadow:0 4px 10px #0000001a}.preview-image{object-fit:contain;max-width:100%;max-height:180px;display:block}.remove-preview{color:#fff;cursor:pointer;background:#ef4444e6;border:none;border-radius:50%;justify-content:center;align-items:center;width:26px;height:26px;font-size:16px;font-weight:700;transition:background .2s;display:flex;position:absolute;top:8px;right:8px;box-shadow:0 2px 4px #0003}.remove-preview:hover{background:#dc2626}.btn-submit{background:linear-gradient(135deg, var(--primary-color) 0%, var(--secondary-color) 100%);color:#fff;cursor:pointer;border:none;border-radius:14px;justify-content:center;align-items:center;gap:8px;width:100%;padding:16px;font-size:1.05rem;font-weight:800;transition:all .1s;display:flex;box-shadow:0 5px #0c7a70,0 10px 20px #0d94884d}.btn-submit:hover{transform:translateY(-1px);box-shadow:0 6px #0c7a70,0 12px 22px #0d948859}.btn-submit:active{transform:translateY(4px);box-shadow:0 1px #0c7a70,0 2px 5px #0000001a}.helpdesk-card{background:#fff;border:2px solid #e2e8f0;border-radius:20px;margin-bottom:20px;padding:24px;transition:all .2s;position:relative;box-shadow:0 4px #cbd5e1,0 10px 20px #0000000d}.helpdesk-card:hover{transform:translateY(-2px);box-shadow:0 6px #cbd5e1,0 12px 24px #00000014}.helpdesk-card:before{content:"";background:#cbd5e1;border-top-left-radius:18px;border-bottom-left-radius:18px;width:8px;position:absolute;top:0;bottom:0;left:0}.helpdesk-card.status-baru:before{background:#3b82f6}.helpdesk-card.status-diproses:before{background:#f59e0b}.helpdesk-card.status-selesai:before{background:#10b981}.status-badge{text-transform:uppercase;border-radius:50px;padding:6px 12px;font-size:.75rem;font-weight:800;box-shadow:inset 0 1px 2px #0000000d}.status-badge.status-baru{color:#1e40af;background:#dbeafe}.status-badge.status-diproses{color:#92400e;background:#fef3c7}.status-badge.status-selesai{color:#065f46;background:#d1fae5}.card-header{border-bottom:2px dashed #e2e8f0;justify-content:space-between;align-items:flex-start;margin-bottom:16px;padding-bottom:14px;display:flex}.card-id-wrapper{flex-direction:column;gap:2px;display:flex}.card-id{color:var(--primary-color);font-size:.95rem;font-weight:800}.card-date{color:#94a3b8;font-size:.75rem;font-weight:600}.card-badges{gap:8px;display:flex}.jenjang-badge{color:#475569;background:#f1f5f9;border-radius:50px;padding:6px 12px;font-size:.75rem;font-weight:800;box-shadow:inset 0 1px 2px #0000000d}.card-body{flex-direction:column;gap:10px;font-size:.9rem;display:flex}.info-row{justify-content:space-between;align-items:center;padding:2px 0;display:flex}.info-label{color:#64748b;font-weight:700}.info-value{color:var(--text-dark);text-align:right;word-wrap:break-word;max-width:70%;font-weight:700}.text-divider{color:#cbd5e1;margin:0 6px}.info-desc{background:#f8fafc;border:1px solid #e2e8f0;border-radius:12px;margin-top:8px;padding:16px;box-shadow:inset 0 2px 4px #00000005}.desc-title{color:#64748b;text-transform:uppercase;letter-spacing:.5px;margin-bottom:6px;font-size:.8rem;font-weight:800}.desc-content{color:#334155;word-wrap:break-word;white-space:pre-wrap;font-style:italic;font-weight:600;line-height:1.5}.card-attachment{border-top:1px solid #e2e8f0;margin-top:14px;padding-top:14px}.attachment-label{color:#64748b;text-transform:uppercase;margin-bottom:8px;font-size:.8rem;font-weight:800;display:block}.attachment-preview-box{background:#f8fafc;border:2px solid #e2e8f0;border-radius:14px;max-width:100%;max-height:350px;overflow:hidden;box-shadow:0 4px 12px #00000014}.attachment-img{object-fit:contain;width:100%;height:auto;max-height:350px;display:block}.card-actions{border-top:2px solid #f1f5f9;justify-content:space-between;align-items:center;gap:12px;margin-top:18px;padding-top:18px;display:flex}.status-updater{color:var(--text-muted);align-items:center;gap:8px;font-size:.85rem;font-weight:700;display:flex}.status-select{cursor:pointer;width:auto;box-shadow:var(--input-shadow-3d);background-position:right 10px center;background-size:16px;border:2px solid #cbd5e1;border-radius:8px;padding:8px 32px 8px 14px;font-size:.85rem;font-weight:700}.auth-container{max-width:420px;margin:40px auto;box-shadow:0 4px #cbd5e1,0 10px 20px #0000000d}.success-card{text-align:center;padding:30px 10px}.success-icon{color:#10b981;text-shadow:0 4px #d1fae5;margin-bottom:20px;font-size:56px}.success-details{box-shadow:var(--input-shadow-3d);background:#f8fafc;border:2px solid #e2e8f0;border-radius:16px;padding:20px}.action-btn{cursor:pointer;border:none;border-radius:10px;padding:10px 16px;font-size:.8rem;font-weight:800;transition:all .1s}.action-btn.wa{color:#fff;background:#25d366;box-shadow:0 3px #1da851}.action-btn.wa:active{transform:translateY(2px);box-shadow:0 1px #1da851}.action-btn.copy{color:#334155;background:#e2e8f0;box-shadow:0 3px #cbd5e1}.action-btn.copy:active{transform:translateY(2px);box-shadow:0 1px #cbd5e1}.action-btn.delete{color:#fff;background:#ef4444;box-shadow:0 3px #b91c1c}.action-btn.delete:hover{background:#dc2626}.action-btn.delete:active{transform:translateY(2px);box-shadow:0 1px #b91c1c}@media (width<=640px){.app-container{border-radius:20px;padding:24px}.form-grid{grid-template-columns:1fr;gap:14px}.full-width{grid-column:span 1}.app-header h1{font-size:1.7rem}.card-header{flex-direction:column;gap:10px}.card-actions{flex-direction:column;align-items:stretch;gap:12px}}